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Terms & Conditions


Shipping and returns


We try to ship your order on the same day if it has been placed before 15:00. We will always inform you when your order has been shipped. The delivery time depends on the carrier and will usually be 1 to 2 business days in the Netherlands. Other countries can take op to 5 business days.


If you are not satisfied with the product or is it not what you expected? Contact us using the return form. We only accept unused items. After we have received your return form, we will provide the return instructions.




By checking these conditions, you agree to the following:


  • Visfileren.nl is not responsible for the use of the ordered items.
  • Articles must be paid in advance.
  • Articles can only be returned unused and in original packaging.
  • When we receive returned articles, we will first check whether they have been unused.
  • By accepting these conditions, you agree that you may receive information and news items by email from visfileren.nl and fileermessen.nl.
  • Articles can be returned (unused) for a week after payment.
  • Visfileren.nl is not responsible for the duration of shipping.